99-trial
How It Works
Every Lucy Product,
Every Time
At Lucy, we want you to truly enjoy your sleep setup. That’s why every Lucy product comes with a 99-Night Comfort Trial. We recommend giving it at least 30 nights to become part of your routine before deciding.
Not the right fit? Returns are simple. To keep things fair for all households, returns are limited to one item per product type per order.
For example, if you purchase two mattresses and one pillow, you may return one mattress and the pillow.
One return per product type, per order. Simple, fair, and designed to help you rest easy.
Start Relaxing in Seconds
No extra steps.
Your 99-Night Trial starts the moment you order. Relax, settle in, and enjoy your nights at home. If it’s not the right fit, Lucy has your family’s back.
Simple, safe, and stress-free from day one.
Your Trial Starts at Your Doorstep
Your Lucy arrives, your trial begins.
From day one, enjoy 99 nights to sleep, rest, and truly live with it.
If it feels right, keep the comfort. If not, we’ll make it easy.
Settle In and Stay Awhile
Your Lucy mattress fits into your routine naturally, one night at a time. Sleep, stretch, laugh, and live on it.
Take three full months to live with it, no rush, no pressure.There’s no hurry to decide. Let Lucy earn its place in your home.
Let Love Grow Night
by Night
Great sleep takes time. Settle into Lucy’s comfort and let your body adjust naturally.
Over three full months, discover if Lucy is the supportive partner your family deserves.
No rush. No pressure. Just better rest, night after night
What If Lucy Isn’t Your Perfect Match?
If Lucy doesn’t feel right for your family, starting a return is simple.Just drop us a note at support@lucymattress.com during your 99-night trial period, and our team will guide you through the next steps!
No stress, just support.
Return Costs Made Clear
We cover all return costs for mattresses and accessories. Let us handle the heavy lifting, literally!
Mattress: Return shipping is your responsibility, but don’t worry! We’ll gladly arrange pickup or help you choose a courier.
Pillows and other cozy extras: Always free to return, no matter where you live.
Our Family-First Promise
To keep every home safe and comfortable, we accept returns only when your Lucy is returned clean and gently used.
Care for it like part of the family, and enjoy complete peace of mind with us.
Why We Trust Your Home
(Not a Showroom)
A quick showroom test can’t reveal how sleep truly feels. Real comfort unfolds over nights, not minutes.
That’s why we trust your home. True rest happens over nights, in your own space.
That’s where Lucy belongs.
