Last Updated: 01 April 2025
This page, along with our policies and referenced documents, outlines the terms governing your use of our Platform (the “Terms”). By accessing or purchasing products (“Products”) via our Platform, you agree to abide by these Terms.
Privacy Commitment
Your trust matters. Our Privacy Policy details how we collect, protect, and use your family’s information. By using this site, you consent to these practices and confirm that all provided details are accurate. Please update your account information promptly to ensure its completeness.
Using Our Website Responsibly
We’ve built this space for families like yours. To keep it safe and welcoming, please avoid:
- Harmful actions (e.g., distributing viruses, hacking, or spamming).
- Posting offensive content or violating others’ rights.
- Misrepresenting your identity or misleading others.
Breaches may result in immediate service termination and legal reporting.
Your Ideas & Feedback
We welcome your suggestions! By sharing comments, ideas, or feedback, you grant Lucy permission to use, edit, or publish them without obligation to compensate, respond, or maintain confidentiality. Ensure your contributions respect others’ rights and avoid harmful content.
Linking to Our Website
You may link to Lucy’s homepage fairly and legally, but not in ways that imply endorsement or damage our reputation. Framing or deep-linking requires prior approval. We reserve the right to revoke linking permissions at any time.
Our Commitment to You
We strive to serve your family with care but reserve the right to refuse service for any reason.
Third-Party Tools & Content
Some features or content may come from third parties. While we aim to partner with trusted providers, we’re not responsible for their materials, accuracy, or practices. Please review third-party policies directly before engaging.
Updates & Accuracy
Information on our site is for general guidance; always verify details before making decisions. We may update content without notice but aren’t obligated to do so. Historical references are for context only.
Errors & Corrections
Occasional typos or inaccuracies may occur. We reserve the right to correct these, adjust pricing, or cancel orders if needed.
Important Limitations
Service Availability: We aim for seamless access but can’t guarantee uninterrupted, error-free, or permanent service.
Your Responsibility: Use our site at your own risk. We’re not liable for damages from viruses, third-party actions, or reliance on site content.
Indemnity: You agree to protect Lucy and its team from losses tied to your breach of these Terms.
Intellectual Property
All content, software, and trademarks (like Lucy, Lucy Mattress, and associated logos) are owned by Lucy or its partners. You may use content personally but not for commercial purposes. Reverse engineering or unauthorized use of trademarks is prohibited.